Support

Need help?

Email support@foculoom.com for website help, privacy requests, billing questions, and accessibility feedback. For general company, partnership, or public-interest inquiries, use hello@foculoom.com.

Email support General contact
When you write in, include your device model, operating system version, app version, and the steps that led to the issue when those details are available.
Last updated: May 8, 2026.

Billing and refunds

For refunds on past purchases, please use Apple's Report a Problem feature, or contact support@foculoom.com with your order ID.

Email support

  • support@foculoom.com Website help, privacy requests, billing questions, accessibility feedback, and bug reports.
  • Subject lines help Include the product name and a short summary of the issue when you can.
  • Scope This inbox is for product and website support.
  • Local data Product pages call out when data stays on your device or follows a product-specific privacy page.

Billing questions

  • billing@foculoom.com Questions about charges, purchases, or billing that need a developer response.
  • What to send Include the receipt email, purchase date, platform, and the issue you are seeing.
  • Store-specific steps When purchases are available, this page lists any platform billing or refund links that matter.

What to include

  • Device details Device model and operating system version.
  • App details App version, if applicable.
  • Repro steps The steps you took right before the issue happened.
  • Screenshots Only when they help explain the issue without sharing sensitive information.

Company and general contact

  • Foculoom LLC (DBA Foculoom).
  • Address 2108 N ST STE N, Sacramento, CA 95816.
  • Business phone (310) 270-1918.
  • General, partnership, educator, organization, or public-interest contact hello@foculoom.com.

Organizations, partnerships, and public-interest inquiries

Email hello@foculoom.com if you are reaching out about partnerships, organizations, educators, media, or broader public-interest questions related to Foculoom's work. A short note about the context helps route the conversation quickly.